Our ready products are shipped within 3 to 6 business days. Special production requests will be shipped after the production process is completed.
Frequently Asked Questions
When are your products shipped?
How can I track my order?
When your order is shipped, a tracking number will be sent to your email address. You can easily track your shipment status with this number.
Do you have a return or exchange policy on your products?
Returns and exchanges for our products are only accepted in cases of damaged or incorrect shipment. You can submit your return or exchange requests by contacting our customer service.
Are your products guaranteed?
Yes, all our products are under warranty against manufacturing defects. The warranty period is stated next to the products.
Can I order a custom-made product?
Yes, you can submit your special production product requests through our website or through our customer services. We create special designs according to your requests.
How does the invoice cutting process work?
Once your order is completed, the invoice will be automatically sent to your email address. There is also a physical invoice in the package.
